Prices

General prices

REGISTRATION

For free

RIDE PRICES

EUR 0.25 per minute including VAT.

PARKING MINUTES

EUR 0.25 per minute including VAT.

DAILY PRICE

29 EUR for 24 hours including VAT.


Violations of traffic and regulatory requirements

PROCESSING FEE BELLS

15 euros plus the cost of the ticket

TOWING PROCESSING FEE

50 euros plus further debiting of the towing company's bill.

PROCESSING FEE REPLACING A SCOOTER

50 euros if your scooter blocks other road users and therefore has to be parked by us. (For parking instructions see FAQ)


Accidental damage

All vehicles are covered by statutory liability insurance. In addition, there is comprehensive insurance, which corresponds to the scope of fully comprehensive including partially comprehensive insurance.

SELF-PARTICIPATION OF THE CUSTOMER IN THE EVENT OF A DAMAGE

350 euros The deductible applies to every accident with customer negligence and damage, regardless of whether the damage was caused to the scooter or to third-party property.

ACCIDENT REPRODUCTION FEE

at least 75 euros
In the event of accidents outside of the business area
(Credit towards deductible)


PROCESSING FEE FOR ACCIDENTAL DAMAGE
CUSTOMER DEBT

30 euro
(Credit towards deductible)


FINE PAYMENT FOR NOT REPORTED OR LATE REPORTED DAMAGE

250 euro
plus all accident-related costs and damage.
The deductible does not apply.


Other fees

SERVICE TRIP / TECHNICIAN DEPLOYMENT DUE TO CUSTOMER DEBT

at least 75 euros, depending on the effort
E.g. scooters parked in private areas such as courtyards / underground car parks, retrieval of a scooter outside of the business area, etc.

SPECIAL CLEANING

at least 50 euros, depending on the effort
e.g. due to heavy soiling of the vehicle

LOSS OF THE HELMET

80 euros, per helmet

REMINDER FEES

15 euros per reminder

DEBIT RETURN

15 euros per return

LOSS OR DAMAGE TO VEHICLE KEY

50 Euro


Abuse and crime

PROSECUTION OF CRIMINAL OFFENSES

500 euro
Plus the cost of damage resulting from the infringement

DISCLOSURE OF CUSTOMER LOGIN DATA

500 euro
Plus the cost of any offense
resulting damage

OTHER VIOLATIONS OF OUR TERMS AND CONDITIONS

250 euro
Plus the cost of any offense
resulting damage

Kontakt

  • Calle Marbella 20 Local 65, Palma de Mallorca, 07610, Baleares
  • info@e-bike-sharing-mallorca.com
  • +34 871 55 56 53
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